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Written by
Tom Peacock
Tom is CEO of Alltime Technologies. He brings over 25 years of experience in managed IT services, leading the design, implementation and support of end-to-end IT solutions across network operations, cloud infrastructure and end-user computing. His leadership ensures clients benefit from both operational stability and technology innovation.
Have you ever tried to organise something through a WhatsApp group? You’ll then know how quickly it unravels into a worst nightmare situation.
You start with a single plan – send out an invite to the Christmas dinner. Sounds easy enough, right?
One person offers to host the event. Others check diaries. Someone mentions dietary preferences.
Photos appear. Conversations branch off. There are multiple versions of the plan, and by the time you scroll back to the start, there are eighty unread messages and nobody knows who’s bringing dessert.
Then, within hours, the threads descends into chaos.
Everyone’s Talking, but No One’s Leading
Cybersecurity often looks the same. The problem isn’t a lack of conversation; it’s the absence of structure.
IT teams are busy patching systems. Compliance team are tracking audits. Legal are interpreting regulations. The board members simply want reassurance that the business is safe from the next phishing campaign.
Bottom line: Everyone is busy, but few are aligned.
In small and mid-sized organisations, this fragmentation is particularly risky. Without someone to connect the dots, accountability blurs and critical decisions drift.
But it’s okay, it’s just a dinner-invite… Wrong. it’s much more than that. it’s how everyone communicates, all the time.
Enter the Virtual CISO
This is where a Virtual Chief Information Security Officer (vCISO) earns their value.
Think of them as the calm relative who finally takes control of the family chat. They scroll through the noise, summarise what matters, and declare:
“Here’s the plan, here’s who’s doing what, and here’s why we’re not changing it again.”
A vCISO brings that same focus to cybersecurity. They interpret complex technical issues, prioritise real risks, and ensure communication flows between IT, compliance, and leadership.
In essence, they translate activity into strategy – and strategy into action.
Unlike a full-time CISO, a fractional vCISO provides that leadership on demand. You gain senior expertise without the permanent overhead; you can scale their involvement as your needs evolve.
Structure in the Noise
Cybersecurity is rarely about capability; it’s about coordination.

A strong vCISO instils structure, alignment, strategic intent and accountability to how security operates:
- They establish clear security objectives, breaking them down into actionable tasks with defined ownership.
- They evaluate operational risks in context, applying the right level of control and urgency without overengineering.
- They filter noise from urgency, ensuring time and effort are spent on appropriate risks.
- They translate complex technical terms into clear, business-focused language that informs board-level decision-making.
The best fractional leaders don’t just manage controls or audits; they build cultures where security is understood as good business practice, not a compliance exercise.
Why Leadership Matters More Than Tools
Firewalls, endpoint protection, and encryption all matter, but none of them decide what “good” looks like.
Leadership does.
A vCISO cuts through the noise, sets operational priorities, and keeps everyone aligned with the organisation’s purpose and risk appetite.
That’s where resilience begins: with calm, consistent, and informed direction.
Back to the Group Chat
Each time the family WhatsApp group lights up, it reminds me of the companies we’ve advised.
These are smart, committed people working hard but simply talking past each other.
The lesson is simple: the problem isn’t the chatter; it’s the absence of leadership.
In cybersecurity, as in family logistics, progress comes when someone takes charge of the conversation and ensures every message leads to action.
Give us a call, perhaps we can help?